Apple ha comunicato che alcune prese da parete, consegnate tra il 2003 ed il 2015, potrebbero causare, in rari casi, uno shock elettrico. Nell’immagine in evidenza potete vedere di quali prese si tratta, il controllo è molto semplice, sono a rischio quelle che non riportano la scritta EUR.
Exchange Process
Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.
- Exchange your adapter(s) at your local Apple Store (Genius Bar reservation recommended) or an Authorized Apple Service Provider.
- Request a replacement via the web.
- Contact Apple Support.
Additional Information
This program does not affect your statutory or warranty rights.
If you believe you have paid for a replacement due to this issue, contact Apple regarding a refund.
Learn more about using Apple power adapters, cables, and duckheads with Apple products.